If HP wants to do their business this way, it will be without me. I refuse to do business with a company that wants extra for something that should be included in the package. Their cost savings idea has resulted in the loss of three new computers I would have purchased from them. I have since refused to buy another HP computer. After I recieved it back, within another week it was back but this time it wasn't locked to remember the password and I could still operate it. At that time they didn't supply a buy option for the customer to obtain recovery discs. I had to ship the computer back to the factory for re-imaging. No amount of on line tech help fixed it and I wound up paying for the long distance call. I wound up with my internet connection passworded to a password I didn't give it. I found that after three weeks, someone had figured how to hack it from the net. I made the mistake of buying one of the first that did not include a recovery disc. Until the start of the HP not including the recovery discs with their computers, I was a faithful buyer of HP products. I must say that I really have a problem with HP and their methods of cost savings. It isn't my wish to go against the grain for what should or should not be in a particular place. If the mods feel that it isn't please be my guest to either move or delete this post. *note* Maybe this isn't the place for this post.
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